CHANGING ACCOUNTANTS

Thinking of changing accountant?

Looking for a more personal, responsive accountant? Smart Accountants supports businesses and individuals across Sussex and Surrey with clear advice, year-round support and a straightforward approach to accounts and tax.

Switching in four simple steps

Once you decide to move, we handle most of the practical handover with your previous accountant.

01

Initial chat

We talk through what you need, the support you are looking for and whether we are the right fit.

02

Agree the move

We confirm the services, fees and what happens next before anything changes.

03

We handle the handover

We contact your previous accountant and request professional clearance and the records we need.

04

You are set up

We set up the records and software we need, check upcoming deadlines and make sure everything is ready to go.

Does this sound familiar?

You do not need a significant reason to change accountant. Sometimes the relationship simply no longer feels like the right fit.

Slow communication

You are waiting too long for replies or only hear from your accountant around deadlines.

Not enough advice

You want clearer guidance and someone who explains what your numbers actually mean.

Unexpected fees

You want clearer pricing and a better understanding of what is included.

Your business has changed

You now need more help with VAT, payroll, bookkeeping, Xero or growth.

A simple handover, not a stressful one

You do not need to manage the handover yourself. Once you appoint us, we will contact your previous accountant, request professional clearance and let you know if we need anything further from you.

You can usually change accountant at any point during the year.

Why move to Smart Accountants?

Personal service, clear communication and practical support throughout the year.

Personal service

Deal with people who know you and your business.

Clear communication

Straightforward answers in plain English, without unnecessary jargon.

Year-round support

Help when you need it, not only when accounts or tax returns are due.

Modern accounting

Xero and digital tools that keep your finances organised and accessible.

Who you'll be dealing with

If you move to Smart Accountants, you are not being passed into an anonymous support queue. You will deal with real people who get to know you and your business.

Robert Caulkin FCCA, Partner at Smart Accountants

Robert Caulkin FCCA

Partner, based across our Surrey offices in Dorking and Walton on the Hill.

Matthew Caulkin FMAAT, Partner at Smart Accountants

Matthew Caulkin FMAAT

Partner, based at our Worthing office and supporting clients across Sussex.

Professional standards, modern accounting

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Questions before you switch?

Changing accountant can feel like a bigger job than it actually is. These are three of the questions we are asked most often before someone decides to move.

01

Can I change accountant during the year?

Yes. You can usually change accountant at any point during the year. We will check any upcoming accounts, VAT, payroll or tax deadlines as part of the handover.

02

Do I need to contact my existing accountant?

Once you appoint us, we can contact your previous accountant and deal with the professional clearance process for you.

03

What do you need from me to switch?

We will let you know exactly what we need. We can then arrange access to the relevant records and accounting software as part of the handover.

Ready for a better fit?

You do not need to decide anything before speaking to us. If you would like to understand how the move would work, what we would need and what our fees would look like, book an informal conversation.

Sussex: 01903 201940   |   Surrey: 01737 847779